Forte Village Resort - Bouganville ★★★★

Lo mejor sin duda es la amabilidad del personal. También la calidad de la comida. Estaba todo riquísimo. Las instalaciones y las habitaciones impecables y la playa preciosa. Han sido unas vacaciones inolvidables.

La relación calidad precio. Es verdad que se trata de un resort de lujo y el sitio es espectacular. Pero hay cosas que a nosotros nos han soprendido bastante. Como por ejemplo que con el precio que pagas por día no entre incluída el agua que tomas o un simple café. Por cierto ambas cosas costaban carísimas. Los niños quisieron jugar a ping pong y nos cargaron 25€ per jugar media hora. Una hora de clase de escalada en un rocódromo eran 100€ por persona . Una partida de bolos 75€. Y 10 minutos en karts 45€. Simplemente nos sorprendió que con lo que nos costaba diariamente el resort hubieran tan pocas cosas incluidas. Pero repito que aun y así nos parecio un sitio super agradable, tranquilo y con un personal impecable.

Paradis is here ????

Abreise

Location was fine, but very loud and not nice live music.

Above

This place is a haven for families as it caters for people and kids of all ages. Loved the cleanliness of the premises and the beaches.

One had to pay to play table tennis and use bicycles and spa despite the expensive daily rates.

Context: I was traveling with 2 small children (one below 4y old) - great kid and nursery club - with a very qualified staff. My son loved the club (more than in other similar family resorts due to the variety of activities and friendly staff). The facilities are also great for kids with a nice Acquapark with a wonderful view that is fun for adults and kids alike - the beach is very nice - with beautiful mountains close by, shallow water to play with kids, and we only had jelly fish 1 day (out of 8). Some days the wind was blowing intensely but it was not dangerous - sports: we did tennis, gym, stand up paddling and mountain biking (highly recommend with great guide and stunning views) and there were many other options including wall climbing, fencing, boxing, high intensity classes etc - it is possible to spend a week and not repeat a restaurant. Quite a few require the payment of a supplement (between 60 and 180 per person) and lunch at the restaurants - although quite nice (fresh seafood with a view) - are a bit expensive (easily over 200 euros for a family). It adds up in a few days and there are no other options around it - it is possible to arrange to rent a car for a day to explore the region (Chia beaches, Nora) and it is very easy (desk at the reception of the hotel). - the facilities are easy to navigate, with a lavish garden and you can hitch a golf cart if you get tired - the spa facilities are quite nice - high quality services followed by time at the various pools (we completed the recommended circuit of 6 pools with different saline and temperature levels - some are “Dead Sea-like” experience). So a fun and unique spa - the dinner buffet (easier for kids as you do not need to wait for the dishes) was surprisingly good with variety of meat (eg sardene bbq of pork and lamb, Veal shops, lobster, paella), includes white wine and a wide variety of deserts including gelatos. All with nice live music.

- there is no mini-market to buy fruits, snacks, water, beer as you have in similar family resorts. This “forces” you to either rent a car to go to a market (which is expensive in itself) or buy everything at the overpriced bars and restaurants (eg beer for 8.5 euros when you can get the same for 1.5 euros at any market). Also, room has only a very small fridge. If I were to do this again, i would have done some basic shopping at the supermarket at the airport upon arrival to buy water, snacks, etc - the rooms (bubgalow at Bourgenville) were new and comfortable - especially the bathroom - but not luxurious or with a view. Other family resorts at similar prices have better rooms. Also, one of our windows faced a very ugly wall that had peeled off paint and was quite depressing to look at. Painting the wall wouldnt cost much and would have made a difference - the hotel wants you to use an outside baby sitting service instead of the staff that work at the kids club. I find this a shame and different from other family resorts. I much prefer my children stayed at night with someone they had already met and liked than someone we hadn’t met or met our children. Because of this, we ended up not using the service and not having a night out without the kids - most restaurants only open at 7h30 pm (there is the option for a children restaurant at 6 pm) which makes it challenging if you want to take your children to have a dinner out but not too late. Having said that, in general food arrived quickly - boat house - very friendly but I missed more options of water sports. Hobby cat was broken, there was no wind surf or other sailing options. - breakfast: quality of ingredients and variety could be better. Options did not change during our 8 days there, there was only 1 type of cheese and coffee was really poor quality for Italy - flow of information between staff: we got some contradicting information between receptiokn amd services

All the staff were exceptional. We were treated so well and everyone was so friendly. It was the end of the season and quite quiet.

Nothing.

The natural settings. The beach. The sports offer. Pádel lessons.

Facilities are outdated. The staff is friendly but completely amateur for a 5star hotel. They don’t have enough employees nor well trained specially on restaurants. Breakfast tables are not clean because they have only 2 waiters for all guests. So we had to clean it ourselves on a hotel that charges 800 euros a day. For lunch there’s a line on the restaurant that has all empty tables but unclean. No service at the beach.

Gorgeous setting, outstanding leisure facilities and pristine condition Beautiful food Friendly.helpful staff

Evening entertainment was good but same band played every night

Beautiful setting. Great facilities. Lovely staff - Gianni is a total star.

Major issues with items broken in the room, response from managers, issues with housekeepers entering room while sleeping

The over all surrounding appearance, beach and family activities

A lot of workers and employees are very young trainees and not well trained nor professionals, on the other hand the hotel refused to help us to call a Taxi to drive us to the airport ... The manager, Mr. Gianni Calledda, insisted either we should make reservation for the hotel van, which is double the price of the public taxi, or he will not help us to make reservation for Taxi and we should take our own risk

Tutto perfetto come sempre, entri al Forte Village e ti rilassi per tutta la vacanza!

La posizione della stanza, mi trovavo accanto alla dependance delle cameriere e facevano troppo rumore dalla mattina presto, mi svegliavano.

Colazione abbondante, personale molto cordiale e disponibile, posizione top

Alcuni piccoli dettagli potrebbero essere migliorati ma in una struttura così grande non è facile

Posizione sul un mare davvero fantastico Servizio baby club davvero ottimo Tutto il personale molto gentile

location unica nel suo genere , personale efficace ed gentile

forse perché un po’ fuori periodo un po’ trascurato … ed il cibo troppo intercontinentale (per un italiano ovviamente)

La scelta delle attività da fare, l’organizzazione, la gentilezza del personale, il kids club

Migliorerei la pulizia delle stanze. il primo giorno abbiamo trovato del vetro per terra di un bicchiere rotto che non era stato pulito.

Vegetazione spiaggia

Servizio e personale non all’ altezza, pagamento bar spiaggia contante.

Favolosa la posizione della stanza vicino al mare, meravigliosa la location, stupefacente la ristorazione stellata e le attenzioni ai dettagli

Tutto

Niente

Poco

Troppo dispersivo, cibo mediocre, rapporto qualità prezzo insoddisfacente, lavori in corso, poca informazione all’arrivo, accoglienza di serie a e b soprattutto con i clienti Booking,camera umida e con forte odore di fogna proveniente dal bagno,piscina vicino al nostro alloggio fuori uso, resort sopravvalutato.